Apple Classroom - No Students

Incident Report for District Support Center for Information Technology (DSC-IT)

Resolved

Incident has been resolved. Teachers should begin seeing their students appear in Apple Classroom within 30 minutes after a hard reset of their iPad.

Posted Mar 29, 2023 - 11:27 CDT

Update

We are continuing to work on a fix for this issue.

Posted Mar 29, 2023 - 09:43 CDT

Identified

The issue has been identified, a fix is still being investigated.

Posted Mar 29, 2023 - 09:40 CDT

Investigating

We are currently investigating an issue with Apple Classroom. There are currently no students appearing within the rosters of all Secondary grade levels.

Posted Mar 29, 2023 - 08:23 CDT

This incident affected: Apple School Manager.